Business Information Solutions for the Construction Industry
Software Dimensions provides several core services that focus on implementing foundations of Information Lifecycle Management. With Consulting, Partnering, Customization, and our Phased approach to implementation, we give our clients every possible way to succeed within the bounds of their budgeting options.
Read below for more information on our specific services.
Hosting - Web
The Client's web portal will be hosted using SDI's network structure. SDI will provide continuous up time for the site, and for any planned downtime, will notify the client administrator. Updates and daily checks will be made to ensure the web client is running at peak performance.
Hosting - Server
The Client's Server will be hosted using SDI's network structure. SDI will provide continuous up time for the server and synchronization, and for any planned downtime, will notify the client administrator. Updates and daily checks will be made to ensure the server is running at peak performance.
Hosting - FTP Sync
The Client's FTP Synchronization will be hosted using SDI's network structure. SDI will guarantee continuous up time for the sync location, and for any planned downtime, will notify the client administrator.
Server Remote Hosting Maintenance
The Client will host their Commence Server on their network structure, and SDI will be given 24 hour access to the system to remotely maintain the application. SDI will maintain Commence updates and daily checks to ensure the server is running at peak performance. SDI will not be responsible for general software updates and maintenance, or the application environment.
The Reports Analysis Service is a process where SDI reviews your current reports, based on usage, and provides a plan for updated or alternative reports for improved results. SDI will also provide a mechanism for tracking the report usage to help determine the best utilized reports. SDI recommends revisiting the system on a quarterly, or bi-yearly basis to analyze the data and present findings to you.
Software Dimensions has been bridging the gap between technology and business practices for many years. Our experiences with implementing technology, both successful and unsuccessful, gives us a deeper understanding of the requirements to succeed.
Using a data type, data responsibility, and data access model to lead the discussions, we are able to identify the technology utilization/flow model which is much easier for the participants to grasp. Our knowledge and experience acquired over the years from our industry focus and engagements with many major players in the construction marketplace, gives us insight into our clients’ needs far beyond their current technology vision and strategy.
Our products have been revised and updated after years of feedback from customers to create streamlined and modular systems that have value regardless of specific business practices. With our interpretation of client systems, and the customizable aspects of technology, we can help any client achieve true Information Lifecycle Management.
Tutorials & Training
Software Dimensions provides ongoing training sessions and seminars. Whether your company prefers company specific, on-site, or virtual training, Software Dimensions can accommodate the specific needs of your company. Types of specific training we provide are:
Administrator Training - designed to increase a Commence Administrator's knowledge level to where they are more productive, accurate, and reliable with their duties, making the management of the application more effective for you as a whole.
End User Training - designed to give the End User the basic knowledge of Commence as well as the focused areas they will be responsible for managing in their database. This training has various levels (beginner, intermediate, etc.) that can be determined based off the users attending the training.
Software Dimensions can also provide documented tutorial guides and standard operating procedure's (SOP's) specific to your companies business practices.